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Is my site blocked on Netia in Poland?

Netia, like every Polish internet provider, has to block the domains in the Finance Ministry's gambling register. Its own filter, Bezpieczny Internet ("safe internet"), is a paid add-on: on a line with its Standard or Ultra version, every device's DNS lookups (the step that turns a domain name into a server address) go through dedicated DNS servers that block sites rated as dangerous. The service's technology partner is F-Secure, and Netia publishes no route for site owners who think they were blocked by mistake.

Sources: Ministry of Finance, 28 March 2018 · Netia help page, Bezpieczny Internet, checked 11 November 2026 · Telepolis, 22 August 2025

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We open it through home connections of Orange, T-Mobile, Play and Netia and mobile connections of Play and Plus, the way their customers would, and tell you provider by provider whether it opens. Free, about a minute, a few checks per hour.

What does Netia's Bezpieczny Internet filter do?

It blocks phishing and other dangerous sites and shows the customer a warning instead. Netia's offer page says it also checks shops in the background, before the customer enters data or pays, to catch fraud attempts and copies of real shops. It is a paid extra that existing internet customers order. So a block by this filter hits only the Netia customers who bought it, not all of them.

Source: Netia, Bezpieczny Internet offer page, checked 11 November 2026

When Netia upgraded the service in August 2025, it came in three versions. Standard, then 5 złoty a month, blocked dangerous sites in the DNS of the line, with no software to install. Premium, 10 złoty, put an app on three devices and added parental control with content blocking and time limits. Ultra, 15 złoty, combined both and added an expert phone line. Netia's help page explains the Standard and Ultra part: all traffic on the line goes through dedicated DNS addresses set on Netia's side, so every device behind the router is covered, televisions and printers included.

Sources: Telepolis, 22 August 2025 · Netia help page, Bezpieczny Internet, checked 11 November 2026

Does the filter work the same at home and on Netia mobile?

The DNS filter covers both. According to Telepolis, it protects devices on cable, on home Wi-Fi and on Netia's mobile internet. The app-based part of Premium and Ultra is different: it runs on the phones, tablets and laptops where it is installed, and some of its protection works only on mobile devices. Two Netia customers on the same street can therefore see your site differently, depending on which version they bought and on what a parent has set to block.

Sources: Telepolis, 22 August 2025 · Netia help page, Bezpieczny Internet, checked 11 November 2026

Who can lift a wrong block on Netia?

For a domain in the gambling register, only the Minister of Finance can; the objection route is on the Poland page. For Bezpieczny Internet, Netia documents no procedure for site owners. Its help page sends customers with problems to its support lines, 22 711 11 11 or 793 800 300, or to a report in the Netia On-line customer portal, so the practical route is a Netia customer who sees the block and reports it.

Source: Netia help page, Bezpieczny Internet, checked 11 November 2026

F-Secure, the service's technology partner, runs a form where you can submit a web address and report it as a harmless page that is blocked; that option asks which F-Secure product you use. Netia does not say whether a correction made there reaches its DNS filter, so treat it as worth trying, not as a sure fix.

Source: F-Secure, submit a sample, checked 11 November 2026

How do I tell whether Netia's filter is the cause?

Ask the person who reported the problem whether they have Bezpieczny Internet on their Netia line, and whether the block shows on every device at home or only on one with the app. A block on every device points to the DNS filter; a block on one device points to the app or its parental control. Then search your domain in the gambling register. Netia is not among the four providers named in CERT Polska's 2020 agreement on its phishing list, so if a Netia customer wonders whether their connection uses that list, lista.cert.pl tests whether the browser it is opened in gets those domains blocked.

Sources: CERT Polska, updated 2 September 2026 · lista.cert.pl, checked 11 November 2026

What does linkspect check on Netia?

We open your URL through the home broadband connections of Netia customers in Poland, the way their customers would. The Bezpieczny Internet add-on is not part of what we measure. Other Polish providers: Orange and T-Mobile.

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Facts checked on 11 November 2026.